Frequently Asked Questions
Why are all your shirts available in guy's styles only?
For the first few prints, it is more cost-effective to print only on guys’ style shirts. But in the near future you can expect both guys’ and girls’ styles for each design!
How secure is my information when I register?
Butterkid Clothing™ respects the privacy rights of it's valuable customers. The data collected is collected you serve you better as a customer only. The data will not under any circumstances be used or be given to any database collecting company. We hate tele-marketers and Spam mail as much as you do.
Any special washing instructions?
Designs will last the longest if shirts are machine-washed inside-out in cold water. Be sure to wash dark colors separately, and don’t iron the design or have the shirt dry cleaned! Also, hang-drying the shirts is preferable, but not really necessary.
How long does an order take to post?
Generally, domestic orders are posted within 24 hours of being placed and take 5 or 7 days to arrive. International orders can take 1-3 days to ship, due to Post Office times and me needing the assistance of an actual employee to finalize the shipment. International delivery times will range from 1-2 weeks, depending on where you are. Of course, none of these are guarantees, so it’d be a good idea to allow a week for your domestic order to arrive after being placed and 2-3 weeks for an international order. If you need it sooner than that, contact me directly for additional shipping methods.
What happens if I want to return a shirt?
If you’ve received the wrong product or the shirt is defective, you may choose to either be reimbursed for store credit or to exchange it for a different shirt. Contact me for mailing information. When you send it back, include a note to specify whether you’d like the store credit or an exchange (if an exchange, specify the size and design you’d like instead) and I’ll fix it right away!
What forms of payment do you accept?
We gladly accept Electronic Transfers and Bank Cash Deposits. Unfortunately for now we do not have a facility to process Visa, MasterCard, American Express or PayPal. We will definitely have such a facility in the near future.
